Projects Technical Planning Expert
Pubblicato il 01-08-2026 - Salesforce in Italia
Job Category Customer Success Overview Of The Role Salesforce is currently seeking a Senior Technical Consultant to join our Professional Services team within the Customer Success Group (CSG). Senior Technical Consultants work as part of a team demonstrating technical thought leadership in customer and partner engagements. These lead to the successful delivery of solutions, including enterprise integrations using middleware tools and platforms. Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands‐on experience and close collaboration with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success. Senior Technical Consultants are technically hands‐on with our products and are responsible for evaluating and implementing technical solutions for customers.
The ideal Senior Technical Consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. They also identify and proactively handle risk areas and contribute to seeing issues through to project completion. YOUR IMPACT Become a highly certified and recognized Salesforce expert. Contribute to customer success through front and back‐end solution development and release management. Provide guidance on the application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education. Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure. Troubleshoot key customer implementation issues and demonst