Prada retail transformation business process owner
Pubblicato il 01-08-2026 - Prada in Italia
Job Purpose Support the WW Store Operations area with a focus on managing retail transformation initiatives, particularly the transition to the new SAP S/4 HANA system. This includes rethinking all retail store back‐office and HQ processes with a "greenfield" approach, aimed at defining a global template across brands and countries, while working in close collaboration with Finance, IT, and Distribution/Supply Chain functions. Responsibilities Actively contribute to the Retail and Finance Transformation project, providing a proactive approach and bringing forward ideas and improvement insights; Participate in detailed analysis activities of retail processes (store back office and HQ), as well as Finance and Distribution processes; Collaborate in designing To-Be processes, identifying opportunities for improvement and optimization from a process, organizational,
and systems perspective; Translate business needs into functional requirements for system implementation; Ensure proper implementation of the defined functional requirements; Support Retail Key Users during User Acceptance Testing (UAT) activities and actively participate in them; Act as Business Project Owner for the Retail area, coordinating Key Users' involvement across project phases and ensuring an effective transition (roll‐out) from legacy to the new system; Serve as a point of contact both within the WW Store Operations team and with IT and external consulting firms; Proactively address and mitigate potential risks and conflicts that could impact project success; Contribute to the definition of the change management program, acting as a sponsor and ensuring alignment from an operational and business process perspective; Manage, support, and oversee global training sessions for the Retail area; Provide support to all stakeholders during go‐live and post go‐live phases Knowledge and Skills Master's degree, preferably in scientific, economic, or language‐related fields; Proven project experience, prefera