Customer Service Assistant

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78bvh6

For our Client Leader Department we are looking for a tempo pieno
In the frame of the Client Leader Service the Client Leader Officer understands client's business and provides thoughtful and optimal solutions by coordinating the work of internal and external parties. She/he is responsible for managing client's expectations with a "can do" attitude and a strong commitment to delivering high quality work. Main Responsibilities Act as first point of contact for a dedicated client portfolio.
Responsible for understanding client products, requirements and handling all matters with a proactive approach to ensure constant client satisfaction.
in order to deliver quality service on time as per client's expectations.
Facilitate the flow of any information requested by internal teams or clients promptly and smoothly.
Active participation in the new client onboarding process and client change requests.




Assistance and taking ownership in internal projects representing the interest of our clients.
Participation in the organization of Board and shareholder meetings and resolutions.
University Degree in Finance, Accounting or equivalent experience2-3 years of experience in the funds industry and Client Relationship Services.
Good knowledge of Luxembourg corporate governance, structures, capital markets and investment products.
Fluent in English (verbal and written communication), Fluent in Italian (verbal and written communication); any other language is considered an asset
Competency in Microsoft Word, Excel and Outlook, any knowledge of PE systems would be an advantage
Excellent organizational skills complemented by a "can do" attitude.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78bvh6