Telemarketing Specialist
Pubblicato il 01-08-2026 - ATS Global in Bardi
MAIN RESPONSIBILITIES
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We are looking for a Telemarketing Specialist who is proactive, customer-oriented, and passionate about building relationships through effective communication. In this role, you will directly contribute to pipeline growth by supporting demand generation and lead qualification activities, with a concrete impact on business opportunities and revenue development. by managing qualification calls, campaign follow ups, customer invitations, and engagement activities to strengthen customer relationships and identify business opportunities.
YOUR JOB – What would be your responsibilities?
- Conduct qualification calls to assess customer needs, interests, and business potential, Manage and work on contact lists generated from digital marketing campaigns (inbound and outbound leads)
- Perform follow-up and recall activities related to marketing and commercial campaigns
- Contact customers and prospects to promote events, webinars, workshops, and company initiatives
- Manage invitation campaigns and attendance confirmations for corporate events and marketing activities
- Update and maintain customer information within the CRM system
- Collect and record relevant customer feedback and market insights
- Support customer engagement and retention initiatives through proactive communication
- Monitor telemarketing activities and prepare regular reports on outcomes and key metrics
- Ensure a professional and positive customer experience during all interactions
- Contribute to the achievement of campaign and business objectives.
YOUR PROFILE – Qualifications
- High school diploma, ITS qualification, or higher education in Business, Marketing, Communications, or a related field, or equivalent professional experience
- Previous experience in telemarketing, customer service, inside sales, or customer engagement activities is preferred
- Familiarity with CRM systems (HubSpot)
- Excellent verbal communication and interpersonal skills
- Strong listening skills and ability to engage customers effectively
- Customer-oriented mindset and professional telephone etiquette
- Ability to prioritize tasks effectively
- Strong organizational and time management skills
- Ability to work independently and collaboratively within a team environment
- Good analytical and reporting skills
- High attention to detail and accuracy in data management
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Good knowledge of English and Italian, both written and spoken
Location: Italy – Lecco/Hybrid
Compensation & Benefits
CCNL: Commercio.
Salary range: €24,000 – €30,000 gross annual salary , based on experience and skills.
You will also get:
- Continuous Learning
- Regular performance reviews
- Professional development
- Buoni pasto
- Welfare Card
- Working Anniversary Celebrations
- IT devices (pc and smartphone)
- Flexitime
- Smartworking
We welcome applications from all genders, ages, nationalities, and protected categories in compliance with Italian Laws 903/77 and 125/91 and Legislative Decrees 215/03 and 216/03.
Personal data will be processed in accordance with Regulation (EU) 2016/679 (GDPR) for recruitment and selection purposes.
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