Billing Expert

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78c1ok

Job Overview
We are seeking a detail-oriented and operationally aware Billing Expert to support the delivery, accuracy, and continuous improvement of billing operations across our products and billing environment.
This role isn't directly within the Billing Operations team, but supports the team from a systems, processes and expertise perspective. Stakeholder management and the ability to challenge constructively, supported by experience and knowledge, will determine success in this role.
The successful candidate will play a key role ensuring accurate customer billing, resolving complex billing issues, supporting revenue assurance activities, and driving process improvements across billing systems and operational workflows.
This role requires strong analytical capability, billing experience, and the ability to work cross-functionally with Finance, Technology, Customer Operations, and Commercial teams.
Who You Are
Analytical and methodical mindset
Strong problem‐solving capability
Proactive and adaptable
Relentless and tenacious, constantly asking "What next?", "why?".



Open minded but willing to challenge assumptions.
Able to empathise and communicate appropriately and flexibly.
What You'll Do
Support the Head of Billing by working with and enabling the Billing Operations team, including the monthly bill run and supporting end‐to‐end processes to enable timely and accurate billing.
Liaise between IT stakeholders and Business Operations team to drive systematic process and system improvements.
Ensure accurate and timely generation of customer invoices in line with contractual and regulatory requirements.
Monitor billing performance, batch processing, and reconciliation outputs to ensure operational stability.
Support UAT and regression testing activities for BRM releases and upgrades.
Optimally and cost‐effectively drive improvements in the accuracy and timeliness of invoices and supporting documentation.
Investigate and provide improvement ideas for billing discrepan

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78c1ok