Store Manager Retail Roma
Pubblicato il 01-08-2026 - Altro in Italia
The role of Assistant Manager is an essential part of the store function.
Connecting and engaging with the Zadig&Voltaire; customers, supporting the day to day activities of their team and store, and leading the store & team performance towards success.
You are a role model in everything you do and you share your knowledge and skills with your colleagues.
The Assistant Manager will welcome and assist customers throughout the entire sales process while supporting & coaching their team towards excellence, always focusing on delivering the highest customer experience.
As an Assistant Manager, you are part of maximising store targets, providing an optimal and personalized customer service while complying with the Zadig & Voltaire procedures and standards.
You will support the store manager in building a store environment that nurtures creativity and employees development.
Drive sales: you coach your team in delivering exceptional and personalised customer experience
Lead your team towards success through training & coaching in order to exceed the store objectives and KPIs
You are constantly present on the shop floor and fully available to look after customers needs
Be able to build customer loyalty, understand customer relationship management
Be knowledgeable of the collection and the brand iconic pieces
Support the development of the team and store KPIs
Be proactive in developing your team skills and brand/product knowledge
Be approachable and a great communicator who can ensure business runs smoothly
Operations
Drive sales: Fully proficient on operating till system, payments and fraudulent transactions
Manage the opening and closing procedures for your store and ensure luxurious store environment and standards
Fully proficient with all operational aspects and procedures, and proactive to learn new processes
Manage the loss prevention procedure, perform regular inventories and communicate any discrepancies
Have an awareness of the loss prevention procedures in store and