Payment Solution Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78cm7n

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.
We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole...
About the role
We are seeking a knowledgeable and detail-oriented Payments Specialist to join our team. This role is critical in providing expert-level support on payment-specific questions and issues, ensuring our sales and customer engagement teams can focus on broader product-related queries. The Payments Specialist will be instrumental in aiding our sales process, analysing competitor statements, and working closely with various internal teams to enhance our payment solutions offering.
Your mission, should you choose to accept it:




Payments Expertise and Support:
- Provide expert answers to payments-specific questions (e.g., interchange++ model, estimating monthly payment costs, Mews fees) that Sales and Customer Engagement (CE) teams receive from customers.
- Distinguish between PMS+payments product questions handled by Solutions Architects (SAs) and Technical Account Managers (TAMs), and purely payments-related queries.
- Assist Sales during the contracting phase by addressing questions related to payment pricing and functionality.
- Collaborate with the Deal Desk to determine appropriate discounts, if any, based on payment structures and competitive analysis.

Competitor Analysis:
- Analyse competitor payment statements to provide insights and comparative data to the sales and product teams.
- Keep abreast of market trends and competitor offerings to inform internal strategies.
- Address and resolve payments-specific

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78cm7n