Experteer Overview In this role you will shape and launch digital services within Coesia's global customer service strategy. You will align product vision with customer needs, drive the roadmap, and oversee the end‐to‐end lifecycle to deliver engaging digital experiences. You'll work across Business, Digital & ICT, and Marketing teams to promote adoption, grow revenue, and continuously improve offering. This is a chance to influence how digital services enable manufacturing and packaging customers at scale.
Retribuzione / Benefits Support the definition and refinement of the product vision and strategy for Digital Service design
Develop and maintain product roadmaps aligned with business objectives
Ensure deep understanding of customer needs through research and feedback loops
Boost awareness of digital services and support promotion to Coesia companies

Collaborate with Sales and Marketing to maximize adoption and revenue
Lead cross‐functional collaboration among Business, Digital & ICT, and Marketing teams
Oversee full service lifecycle from ideation to post‐launch improvements
Leverage analytics to monitor performance and inform improvements
Oversee UX/UI quality with design teams and advocate for customer‐centric improvements
Identify opportunities for innovation and competitive differentiation
Responsabilità 5+ years in data‐driven services, product management, customer service, or digital transformation
Experience in cross‐functional leadership and project execution
Manufacturing environments experience preferred
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Product Manager Digital Services

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