Customer Value Strategy Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78csfw

Siamo il Gruppo Lottomatica, leader nel settore del gioco regolamentato in Italia e uno dei maggiori operatori europei, in tutte le aree di attività: scommesse sportive, gioco online e macchine da intrattenimento. Offriamo ai nostri clienti esperienze di gioco sicure e di qualità, attraverso tutti i canali, ponendo la responsabilità e la sostenibilità al centro del business. Siamo alla ricerca, per una Società del Gruppo, di un profilo di Customer Value Strategy Specialist che entrerà a far parte del Dipartimento Digital & Betting.
We are looking for a Customer Value Strategy Specialist for a Group company. The successful candidate will join the Digital & Betting Department.
Main activities Sharing the product promotional strategy, to be tailored by cluster
Defining the contact strategy and communications plan aimed at strengthening - Retention - Churn prevention - Reactivation - Cross selling
Consistent application of the tone of voice and brand identity across all contact channels, in accordance with group policies




Execution of day-to-day activities to ensure proper implementation of the promotional plan
Overseeing customer segmentation
Managing and monitoring the allocated budget
Monitoring and analyzing promotional results
Regularly sharing results with internal stakeholders
Requirements Background in communication and customer relations
Proficiency in using Microsoft Office applications
Experience in monitoring and analyzing financial results
Excellent problem solving skills
Strongly goal-oriented
Excellent ability to work in a team
Plus Familiarity with the Power BI data visualization tool
What you will find in Lottomatica Opportunity to work in the largest betting and gaming company in Italy and one of the largest in the world
Work in a very dynamic environment and improve your skills while acquiring new ones
Being challenged to provide impactful solutions for large organisations and having a direct impact on their employees
Opportunity to participate in char

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78csfw