IT Specialist | Systems Administrator

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78ctzb

We are looking for an IT Specialist who will work within Agorai Innovation Hub SpA to become the go-to internal IT person.
Key Responsibilities
Manage the environment, coordinate with the supplier, and ensure continuity and control
Safeguard critical environment levers: super‐admin credentials for Google Workspace and identity; backup keys and recovery authority; the boundary between workplace IT and cloud/DevOps; configuration documentation
Manage the supplier (MSP) and SLAs
Identity and Google Workspace. You manage the Workspace tenant and identity management: user onboarding/offboarding, MFA, SSO, groups and permissions, support for Gmail/Drive/Meet (in coordination with Google's partner support)
Manage the inventory, access, and costs of SaaS tools, aiming to control spending and permissions
Helpdesk and user support
Backup and disaster recovery supervision
Managing the operational IT budget and procurement of devices, coordinating with administration, and helping with the selection and renewal of suppliers
The role is based in Trieste and includes a hybrid work model,



offering flexibility through remote working days.
Requirements
2+ years of experience as a system administrator, IT specialist, or equivalent role (also in structured environments or at an MSP)
Google Workspace / networking / security certifications
Solid generalist foundation: endpoint management (Windows/macOS/ChromeOS), identity and directory, basic networking (LAN/WiFi, VPN, firewall), backup
Hands‐on experience administering Google Workspace (or equivalent Microsoft 365 environment, with willingness to work on Google)
Ability to manage a vendor and service relationships: define and verify SLAs, not just execute them
Organized and methodical in documentation and asset management
Fluent Italian and good English (written and spoken)
Soft Skills
Good communication and stakeholder‐management capabilities
Proactive mindset and problem‐solving skills, with the ability to anticipate issues and propos

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78ctzb