Sales Development Representative
Pubblicato il 01-08-2026 - Altro in Italia
About Us
Ricasoli Travel is an IATA-accredited travel agency and private mobility company, part of Ricasoli Group, an international group operating across travel, executive mobility, hospitality, real estate and premium lifestyle services.
Our Services Include:
Executive Chauffeur & Ground Transportation
Commercial Airline Ticketing & Travel Management
Private Jet & Helicopter Charter
Hotel Booking
Concierge & Bespoke Travel
The Role
We are looking for a Sales Development Representative (SDR) to join our commercial team and support the growth of Ricasoli Travel.
You will be responsible for managing inbound enquiries, qualifying opportunities, initiating conversations with prospective clients and supporting the sales process from first contact through to handover to Travel Advisors.
Key Responsibilities
Manage and qualify inbound leads received through Salesforce CRM and other channels
Contact prospective clients and understand travel requirements and business needs
Generate and develop new business opportunities with corporate clients and strategic accounts
Support Travel Advisors in converting opportunities into confirmed bookings
Execute structured follow-up activities and maintain high responsiveness standards
Keep CRM records, pipelines and client information updated
Coordinate internally with operations and sales teams to ensure seamless handover
Contribute to commercial growth initiatives and market development
Requirements
Previous experience in sales, business development, account management or customer-facing roles
Fluent English (written and spoken)
Professional Italian language skills
Strong communication and interpersonal abilities
Commercial mindset and proactive attitude
Comfortable interacting with corporate and premium clients
Interest in travel, aviation, hospitality and luxury services
CRM familiarity (Salesforce is a plus)
Active VAT registration (Partita IVA) or willingness to open one
Availability to work on-site in Milan
Preferred Qualification