Prada counter manager beauty, milan
Pubblicato il 01-08-2026 - BoF Careers in Italia
Overview Founded in 1913 in Italy, the Prada Group is a world leader in the luxury sector, operating in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands. The Group employs people of over 100 nationalities. Job Purpose Lead, coach and empower a team to achieve exceptional customer experiences, sales excellence and ensure efficient store operations through positive and collaborative leadership. Responsibilities Act as a true Prada Ambassador and role model, consistently demonstrating the brand's values and commitments. Coach, lead and inspire Beauty Advisors to achieve their sales targets. Monitor KPIs and provide qualitative feedback to elevate performance. Oversee inventory management (stock, testers, samples, and other selling tools) to prevent shortages or loss. Develop and maintain strong relationships within colleagues and foster a collaborative environment among all store categories. Drive, motivate and create a positive working atmosphere within the team. Ensure exceptional and personalized client experience,
building strong relationships and driving client loyalty. Handle client requests, concerns and objections with professionalism and expertise. Collaborate with CRM team to enhance client loyalty. Continuously upskill to adapt to luxury, beauty and brand values. Knowledge and Skills Proven experience in beauty retail. Passion and strong knowledge of beauty & fragrances categories. Leadership and coaching skills, with the ability to elevate team performance. Data-Driven mindset with solid understanding of KPIs. Commitment to fostering an inclusive environment and leveraging Diversity, Equity and Inclusion. High cross-cultural agility, with the ability to adapt communication and leadership style to diverse teams and clients. Make-up Artist certification is considered a plus. Fluent spoken English expected. Other languages are desirable. Joining our Company means working in a creative and international environm