Crm manager
Pubblicato il 01-08-2026 - Jobtailor in ItaliaResponsibilities Responsible for CRM activities for the European markets Enhance the customer experience Boost the engagement levers and push the performances Execution of the CRM strategy for the EU market Increase brand awareness Drive traffic to the stores Increase customer frequency and conversion Analytical deep dives on the Regional Customer Base Promote effective prospect acquisition campaigns Design and execute the Regional CRM contact strategy and Calendar Accountable for Regional CRM Digital Campaign management Coordinate the supplier managing the CRM campaigns process Definition and execution of the most effective customer segmentation strategy Monitor Newsletter performances and propose corrective actions Definition of targets of customers for clienteling activities/in store activations Requirements Minimum 3 year of experience in CRM roles (preferably in the Luxury environment) in modernly structured companies A degree in Marketing and Communications or Economics would be preferred Great passion for fashion, determination to achieve the objectives, flexibility, enthusiasm, initiative, ability to problem solving and teamwork Strong analytical skills Expertise in and knowledge of Marketing world, CRM and industry trends Excellent knowledge of the English language, both written and verbal Good knowledge in the use of the main tools (particularly MS Excel & Power Point) Willingness to travel #J-18808-Ljbffr