Customer Service Office

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78d4p0

Company Overview
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share‑and‑reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work‑life balance and flexibility through our Hybrid Work Model.
Job Description
Please read before applying.
This is a 6 months Internship.
Please submit your resume in English.
Fluent level of English and Italian is required.
You are living in Milan.
Your Mission




As a Customer Service Office Intern you will be providing support to the rest of your teammates on delivering first class customer experience. You will be part of a proactive and effective team as key contact for customers in their journey with CHEP, with the extraordinary opportunity of improving your skills in asset productivity and customer support.
Your Goals
- Take preventive and proactive action to ensure that customer satisfaction is maximized.
- Management of Mailboxes and inbound/outbound calls management with particular focus to SMEs.
- Support the team in Customer Experience initiatives.
- Account Analysis and Control – Using specific tools: undertake account analysis to identify trends in customer activity and possible deviations on asset productivity.
- Using BW, track account stocks and flows, such as identify issues on declarations of equipment movements.
- Manage administrative tasks using SAP and local

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78d4p0