Customer success manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78d8xm

Experteer Overview As a Customer Success Manager at Motork in Milan, you will be the primary liaison for automotive dealers after contract signing. You will help define and execute digital strategies, guide customer engagements, and collaborate with Sales on pilots, renewals, and expansions. You'll assess dealer performance, promote best practices, and design campaigns to maximize platform value. This role blends relationship management with strategic advisory in a fast-paced, AI-driven environment. Retribuzione / Benefits Be the first reference for dealers after contract signing Assist customers in defining and executing their digital strategy Lead client engagements across levels and coordinate with Sales on pilots, renewals, and expansions Evaluate dealer performance (website quality, stock imagery, feature adoption, digital presence)



Propose lead-generating campaigns based on benchmarks Develop testimonial strategies with Sales Conduct training sessions on product features and updates Share industry best practices to maximize customer value Coordinate with Content Editors to keep training material current and improve processes Responsabilità Background in an Automotive Dealership environment Native Italian and fluent English Ability to work in a fast-paced environment Outstanding customer service and relationship management skills Tech-savvy with a digital mindset Strong communication and presentation abilities Genuine curiosity about AI and enthusiasm for trying new tools #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78d8xm