01 ago - Monselice
Experteer Italy
Description
The opportunity
We want to share an exciting new opportunity within our newly formed Service Business Unit We are currently seeking an experienced and strategic Training & Development Manager to join our dynamic Global Operations team.
In this pivotal role, the successful candidate will directly report to the Head of Global Operations & Networks. They will be at the forefront of developing, overseeing, and optimizing our training networks across multiple regions and partners, ensuring the delivery of high-quality service trainings and ultimately, customer satisfaction.
We are looking for a visionary leader with a robust and successful background in training and development organization build‑up and running. The ideal candidate should have the capability to manage a diverse and international team, bringing together various talents, partners and expertise to drive our training initiatives forward.
How you'll make an impact
- Lead and develop the global service training network, fostering a culture of excellence, collaboration, and continuous improvement.
- Drive strategic initiatives, including the expansion of training capabilities and the realization of the “Service Academy” vision.
- Ensure high-quality training delivery across all regions and product lines by establishing standards, policies, and efficient processes.
- Monitor performance and optimize operations, using data‑driven insights to enhance training effectiveness and resource utilization.
- Build strong stakeholder relationships, incorporating feedback to continuously improve training services and meet evolving business needs.
Your Background
- Bachelor’s degree in Business, Education, Human Resources, Business Administration, Engineering, or a related field. Master’s degree is optional but preferred.
- Minimum of 7 years of experience in large organizations.
- Strong leadership and team management skills, minimum 5 years of experience leading large teams.
- Strong customer focus and re
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