User Support Service Operator | Space Programmes
Pubblicato il 01-08-2026 - Etinars in Roma
WHO WE AREEtinars is a values-focused company with multi-year experience, specialised in the recruitment of professionals for niche markets, managing the full life-cycle of specialist and executive-level hires.At Etinars, we genuinely care about who you are and what you need.We place great emphasis on fostering robust, enduring connections built upon trust and transparency.Our approach ensures a swift journey, leading you hand in hand towards signing your next career step.WHAT WE ARE LOOKING FORUser Support Service Operator | Space ProgrammesJoin our client’s international team in Rome (Anagnina Area), supporting operational services within programmes linked to European institutions and the space sector.Our client is a trusted leader in Space Services, with a proud history spanning over 55 years and a track record of supporting more than 50 space missions for world-renowned agencies like ESA and NASA. Their expertise covers the entire space lifecycle - from satellite testing and launch services to spacecraft operations, space surveillance,
and data management - driving innovation in the New Space era.We are looking for a proactive and customer-oriented User Support Service Operator to join the team, able to work autonomously in a structured environment and collaborate effectively within an already well-defined team.For this role, relocation to Rome is mandatory for candidates living far from the area, unless they are able to commute regularly.A B2/C1+ level of English is required due to regular interactions with European stakeholders and documentation in English.Contract type: fixed-term, with the possibility to move to a permanent position depending on future opportunities.YOUR TASKSFirst Level ActivitiesActing as the first interface to users, managing email distribution in MS Outlook / ServiceNow ticketing system.Routing, assigning, tracing and monitoring requests in ServiceNow.Operations of Data Access and User ManagementData Access management supportUser profili