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Operations and Development Executive

Pubblicato il 01-08-2026 - MUFG in Italia

Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
The Director – Head of Operations is accountable for the full scope of operational activities within the branch, including payment processing, accounting and booking of money market and FX transactions and the end-to-end trade finance operations. He/She is also responsible for the end-to-end leadership of the branch Operations function, covering Payments & Back Office and Trade Finance Operations.
The role ensures operational excellence, strong governance and controls, and the successful delivery of strategic change initiatives in an environment characterized by increasing product complexity, regulatory evolution, and operational transformation.




The position requires a senior leader with a strategic and long-term vision, capable of balancing stable BAU execution with the implementation of new products, systems, and operating models, in line with bank’s strategies and GOPD standards.
This role is pivotal in driving operational excellence, fostering innovation, and aligning with the bank’s strategic priorities, including standardization, automation, digitalization, and compliance with evolving regulations such as the Payment Services Regulation (PSR) and PSD3. The Head of Operations will manage a team representing approximately 10 headcount and serve as a key strategic partner to the DGM, with delegated responsibilities in Change Management. Supported by the entire team, the successful candidate will balance day-to-day operations with transformative projects to ensure resilience and future-proofing in a rapidly evolving banking landscape.
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