Italian-Speaking Remote Customer Support

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78dslg

Customer Support & Sales – Italian Speaker – Remote (Greece) Location: Greece (100% Remote – must be based in Greece)
Start Date: 18/05 or 26/06
Work Model: Fully Remote (within Greece only)
About The Role Join an international project supporting a globally recognized premium technology brand, delivering high-quality customer experience across Europe. In this role, you will assist Italian-speaking customers with a variety of inquiries, including product information, orders, payments, and technical support. You will work in a dynamic and multicultural environment with strong focus on service excellence.
Responsibilities
- Handle customer interactions via phone, email, and chat
- Provide support for sales and after-sales inquiries
- Assist with orders, returns, payments, and product information
- Troubleshoot basic technical issues
- Deliver a high level of customer satisfaction
- Maintain accurate records of customer interactions

Requirements
- Italian: C2 (fluent/native)
- English: B2 minimum




- Strong communication and customer service skills
- Problem‑solving mindset
- Must be based in Greece (mandatory for remote work)
- EU citizenship or valid work authorization
- Willingness to relocate to Greece if currently abroad

Working Schedule
- Rotational schedule
- 2 days off per week (communicated in advance)

Salary & Benefits
- Base salary: €1,045 gross/month × 14 salaries
- Performance bonus: 10–20%
- Training completion premio: €150
- Productivity bonus: up to €250/month
- Salary progression:
- €1,100 after 12 months
- €1,150 after 36 months
- Fully remote work within Greece
- International and multicultural environment

Relocation Package
- Flight ticket within the EU
- 2 weeks hotel accommodation
- Airport pick‑up
- Support with housing search (company-assisted)
- Real estate agency fees covered
- €150 relocation bonus after 4 months
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78dslg