Customer Success Associate

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78duid

Company Description Postura is setting the standard for ergonomic and industrial AI in manufacturing. In just a few years, what began as a team of four has become a trusted platform adopted by major enterprise groups across Europe. Our AI‑powered software transforms how manufacturing companies assess ergonomic risk and optimize production processes — replacing manual, time‑intensive assessments with objective, scalable, data‑driven analysis. We work with more than 20 major manufacturing groups, including Beko, Electrolux, and Piaggio , and are expanding across Europe and globally. After recently closing a new investment round, we are scaling fast and looking for new talent to double the team over the next year.Why Postura?
- Build something that lasts. This is a founding CS role. You won’t inherit a playbook — you’ll write it.
- Work with the best. You’ll collaborate daily with the founding team — CEO, CPO, and CRO. The CS function is backed by the experience of two top‑tier mentors with deep enterprise expertise,



and you’ll agevolazioni from that knowledge as part of how the team operates.
- Deliver real impact. Adoption, retention, and expansion are not abstract metrics here: they are the business.
- Grow fast. Responsibility and exposure that might take years elsewhere, available from day one.

Role Description As our first Customer Success Manager , you will be a founding member of Postura’s CS function, built alongside the founding team from scratch. You will coordinate and directly manage a significant share of our enterprise client portfolio, operating within a structured ownership system. You will run kickoffs, trainings, checkpoint calls, and adoption reviews — keeping champions aligned, unblocking obstacles, and making sure every client reaches their goals and renews.
What you’ll work on
- Coordinate and directly manage the onboarding journey for new plants: kickoff, training (on‑site or remote), checkpoints, activation closing, and adoption review.
- Run check

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78duid