Experteer Overview In this role, you design and tailor organizational change management plans for AI‐focused customer engagements, turning AI use cases into actionable adoption strategies. You work with AI teams and stakeholders to map context, personas, and change impacts, applying a formal OCM framework to drive adoption. You'll create structured assets, identify risks, and align OCM with overall delivery plans. This is a hands‐on role that helps customers transform with AI while contributing to continuous improvement of OCM practices. Responsibilities Design OCM delivery drafts aligned to AI use cases (communication, training, readiness) Collaborate with AI teams and customer stakeholders to understand business context and user personas Apply OCM framework to develop adoption strategies supporting transformation goals Develop OCM assets (messaging frameworks, stakeholder maps, training outlines, readiness assessments)

Identify change risks and mitigation strategies Ensure OCM materials integrate with overall engagement plans with delivery teams Adhere to project governance and documentation requirements Share best practices and templates to build OCM team capability Contribute insights from customer feedback to improve OCM delivery Qualifications 5+ years in Organizational Change Management, ideally in technology or AI consulting Experience designing communication, training, and adoption materials Strong consulting and problem‐solving abilities Ability to collaborate with cross‐functional technical and business teams Excellent communication and presentation skills; able to simplify technical topics Strong analytical and organizational skills Familiarity with project management principles Experience designing or contributing to training content Benefits Well‐being benefits Learning programs with certifications (Microsoft, Google, Amazon, Skillsoft) Volunteering opportunities Diverse and inclusive culture Career development Flexible work options #J-18808-Ljbffr

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