Director of people

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78e1m9

Experteer Overview In this role you drive the people agenda to support exceptional guest experiences and operational excellence. You partner with senior leadership to shape talent and culture across a world-class luxury hotel. You lead talent acquisition, development, and organisational design to deliver high-performing teams. You help transform culture while ensuring governance, compliance, and workforce efficiency. This is a strategic, hands‐on opportunity to influence guest experience through people at Mandarin Oriental, Rome. Retribuzione / Benefits Set and deliver the People & Culture strategy aligned with MO standards and business goals Champion a culture of excellence and MO values across teams Lead talent acquisition and workforce planning Drive learning & development programs to support leadership and service excellence Oversee performance, succession planning, and fair processes Ensure compliance with MOHG policies, local laws,



and employee relations best practices Oversee reward and recognition frameworks aligned to MO standards Partner with senior leadership on organisational design, change management, and engagement Safeguard health, safety, and wellbeing compliant with MOHG and regulations Leverage HR systems and analytics to inform decisions and track metrics Responsabilità Senior People & Culture leadership experience in luxury hospitality or high-end service Strategic workforce planning, talent acquisition, and organisational development expertise Experience managing multi-cultural teams and diverse labour markets Proven employee engagement, retention, and culture transformation track record Solid understanding of hospitality operations and People & Culture impact on guest experience Governance, compliance, and employment law knowledge across relevant jurisdictions Change management experience including restructures and organizational effectiveness projects Proven ability to design and deliver learning & development for luxury service standards Fina

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78e1m9