Ai operations engineer

01 ago - Italia
Coreview

Job Summary We're looking for an AI Operations Engineer to design, build, and maintain AI-powered agents and automated workflows that streamline internal operations across the company from Support and Finance to HR, Sales Operations, and Product. This is not a traditional software engineering role. You'll work at the intersection of business processes and AI, translating operational bottlenecks into autonomous or semi-autonomous agents that handle transactional, repetitive, and data-intensive work. You'll be the person who makes AI work inside the company, not just as a concept, but as a daily operational tool. Job Responsibilities Agent Design & Development Design, build, deploy, and iterate on internal AI agents using enterprise-grade no-code/low-code agentic workflow platforms Implement agents across multiple business functions, including but not limited to: Support, Finance & Accounting, Business Intelligence, HR, Marketing & Content, Product, and Sales & Revenue Operations Define agent behaviors, guardrails, escalation paths,



and human-in-the-loop checkpoints Analyze internal data sources across departments, identify high-value data, and extract the insights each team needs to feed and optimize their agents Platform & Infrastructure Evaluate, select, and own the company's agentic workflow platform(s) building the foundation that enables other teams to create and manage their own agents over time Integrate agents with existing tools and systems (CRM, ticketing systems, ERP, data warehouses, communication platforms, etc.) via APIs, webhooks, and native connectors Manage prompt engineering, LLM selection and model configuration for each agent use case Ensure data security, access control and compliance across all automated workflows Enablement & Governance Create templates, playbooks, and documentation so domain experts in each department can propose, configure or co-build agents relevant to their function Establish governance frameworks: monitoring, logging, qual

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