IT SUPPORT MANAGER

01 ago - Italia
D.E.A. Development Engineering Automation

Have any future plans for your professional growth in a dynamic and international environment?
Working in D.E.A. means engaging a business reality in continuous evolution that works with major clients in the Industry and Automation, IT and Digital, Retail and GDO areas.
It means to increase your skills alongside the best professionals from different sectors, through continuous dialogue and a productive working-team in an open and informal atmosphere.
Join us and you will have the opportunity to work immediately on important projects in place or directly with our customers, thus with the ability of contributing with your own approach to innovative projects set-up.
Activities
Applicant, reporting to the Division Director, will be accountable for managing and developing all the service activities for the reference Business Unit.
Activities also include guarantees for Customer Satisfaction with rapid, decisive actions, applying strategic processes in order to comply with an assigned budget.
Applicant will have frequent interactions with:
- Customers (directly and un-directly)



through sale forces
- Subcontractors with which carry out negotiations and conclude annual cooperation agreements, will provide for their technical modernization and their evaluation through audits – management for the definition of business strategy
- Technical staff of which will take care of updating on products and applications and ensure that operate safely in compliance with the regulations.
- Client fleet management (30/40 locations)
- Network management and business infrastructure
- Video communication equipment management

Requirements
- 1/2 years of experience in formal contexts
- Excellent interpersonal skills, strong analytical skills and problem solving skills in an international environment
- Excellent knowledge of Microsoft Office and Outlook
- Good knowledge of Microsoft Exchange and Active Directory
- Person polite and patient with strong internal customer orientation available to

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