01 ago - Italia
7257-Johnson & Johnson Medical S.p.A. Legal Entity
Job Overview
The International D&A; and Systems Lead is responsible for governance, oversight, and continuous enhancement of Data & Analytics and Systems ownership related to commercial capabilities, including CRM and D&A; applications, supporting the International DPS commercial teams. The role ensures data‐driven insights, advanced analytics, and innovative digital tools translate into stronger sales performance, optimized resource allocation, and sustainable business growth.
Responsibilities
- Lead the International D&A; and CRM Systems governance, driving data & analytics maturity, and digital tools enablement across markets.
- Partner with commercial leaders to align D&A; and CRM Systems agenda to growth priorities, customer needs, and evolving sales models.
- Drive standardization of core processes and adoption of enterprise tools, methods, & governance across regions.
- Develop and implement delivery of advanced analytics, AI digital solutions, performance dashboards, and other commercial application solutions that inform executive decisions and frontline actions.
- Establish robust data governance, quality, and integration practices to enable accurate and trustworthy insights and commercial planning.
- Scan for, evaluate, and deploy innovations (including AI/ML) that unlock new commercial insights and productivity.
- Serve as product owner for the CRM platform (e.g., Salesforce): roadmap, enhancements, governance, data model, user enablement, and change management.
- Translate business requirements into scalable CRM capabilities that streamline workflows, improve data capture, and standardize processes across regions.
- Lead the end‐to‐end lifecycle of systems and commercial applications.
- Ensure transparent governance, compliance, and alignment of D&A; reporting and systems requirements with business strategy and industry competitive benchmarks.
- Lead, coach, and develop an international team of professionals.
- Build a high‐performing community that shares be
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