Systems manager

01 ago - Italia
The Luxury Collection

Job Number 26055021 Job Category Information Technology Location The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Italy, 30124 Schedule Tempo pieno Located Remotely? N Position Type Management Job Summary The Systems Manager is responsible to the property for all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, Executive Committee and property staff. Is responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property. Executes hotel and corporate systems strategies. CANDIDATE PROFILE Must possess the legal right to work in Italy and have fluency in Italian and English. Education And Experience University or College degree – major in IT Five years of experience in hotel IT Minimum Two Years Of Experience As IT Manager Project Management and knowledge of hospitality applications, PMS, HSIA, POS are assets. System-related professional certifications desired.



CORE WORK ACTIVITIES Maintains harmonious and professional relationship with all departments and Home Office. Must have strong interpersonal skills and be able to relate to all levels of management. Must be able to assist hotel guests with technical requirements and issues. Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement. Ensuring Client Technology Needs are Met Evaluates and makes recommendations regarding technology/asset life-cycles. Verifies that necessary property is properly equipped in terms of PCs, hardware, servers, etc. Foresees, identifies and resolves system(s) performance problems. Verifies property's technology assets are secure and maintained in accordance with Marriott International policies and standards. Possesses advanced knowledge in the areas of data communications, desktop support, and servers/networks. Uses computers and computer systems (including hardware and

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