Stage Servicedesk Medewerker

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Technical Support Engineer
Infosys is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Incident and Problem Management: Investigate and resolve incidents and problems affecting EUC devices, peripherals, and installed software
Performance Monitoring: Monitor and address performance-related issues
User Training and Advice: Provide advice, training, and corrections (permanent or temporary) to users
Update or create documentation, manipulate data, and define enhancements
database administration, network support), vendors, and third-party support provider This could include roles like Help Desk Technician, Desktop Support Specialist, or similar positions
Experience in a customer-focused end-user support function covering EUC and software/OS installations and support
Microsoft Product Knowledge: Good knowledge of Microsoft's product offerings, including high-level capabilities and competitor products

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78eu6o