Bilingual Support Assistant

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78ewlm

Bilingual Support Assistant (English/Italian)
Location: Vicenza, Italy
Start Date: Immediate
Schedule: Full-time (30 hours/week)
About the Role
Bridge language and cultural gaps as a Bilingual Support Assistant at Army Community Services. Your fluency in both English and Italian will help service members, families, and civilian personnel navigate life in Italy with greater confidence and ease. This position offers the unique opportunity to use your language skills to make a meaningful impact during critical life transitions for military families.
This position is an excellent fit for a military spouse or someone with first‐hand experience supporting military life, offering both professional fulfillment and scheduling flexibility.
What You'll Do
Provide bilingual assistance (English and Italian) to ACS customers in person and over the phone
Perform non‐legal, non‐medical translations for service members, families, and civilian personnel
Assist customers with completing documentation and forms in both languages




Support ACS‐hosted community integration workshops with translation services
Maintain data tracking and reporting through the Client Tracking System (CTS)
Prepare monthly status reports summarizing bilingual service utilization
Coordinate translation timelines with customers and COR for complex documents
Maintain daily customer sign‐in sheets and documentation records
Provide cultural insights to help facilitate smoother host nation integration
What You Bring
Strong interpersonal skills and the ability to work with diverse populations
Detail‐oriented with strong organizational abilities
Culturally aware and sensitive to both American and Italian customs
Qualifications
High School Diploma required
Minimum of 2 years of experience in administrative functions and customer service
Fluent (Level 4) proficiency in both English and Italian—reading, writing, and speaking
Excellent written and verbal communication skills in both languages
Proficiency in Microsoft Office

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78ewlm