A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
Responsibilities
Actively contribute to e-store management activities, including digital catalogue creation, publication monitoring, product data accuracy, pricing validation, stock analysis, and providing feedback on third-party asset and enrichment requests;
Set up promotions and special activations (e.g., seasonal sales, pre-orders, gift card campaigns) in line with management guidelines;
Support and monitoring the launch of new products and seasonal collections, ensuring adherence to the commercial and marketing calendar.
Assist in project management initiatives,

contributing to the definition of operational flows and the implementation of processes aimed at improving efficiency and productivity.
Maintain daily interactions with internal and external partners, ensuring effective problem-solving, issue resolution, and regular reporting. Serve as an escalation point for catalogue, collection publication, and order/return fulfilment issues related to Digital Marketplaces
Collaborate with the warehouse team to monitor the full order lifecycle, from acquisition to shipment and invoicing, ensuring compliance with agreed SLAs and on-time delivery.
Partner with the Technology team to identify, report, and help resolve operational issues linked to e-tailer systems and tools.
Collect, analyze, and report data and KPIs, supporting SLA monitoring and operational performance assessments.
Collaborate proactively with cross-functional departments, including Buying, Merchandising, Logistics, Finance, IT, Product Compliance, After Sales, Mark

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