It service delivery specialist
Pubblicato il 01-08-2026 - Experteer Italy in Italia
Experteer Overview In this role you support and coordinate IT Operations and Service Delivery across the EMEA region, collaborating with local and global IT teams, suppliers, and partners. You drive regional projects, ensure timely delivery, and optimize processes to raise service quality. You will balance operational execution with project delivery while engaging stakeholders across multiple countries. This position offers exposure to global IT initiatives in a dynamic, international environment with opportunities to influence IT service stability and continuous improvement. Responsibilities Support and coordinate regional IT Operations and Service Delivery across EMEA sites Collaborate with local and global IT teams to implement standardized IT solutions for business projects Manage project scope, requirements, timeline, budget, and benefits per the change framework Lead regional IT projects, deployments, and implementations Onboard projects and align technical scope with stakeholder expectations Monitor project execution,
identify risks and drive mitigation actions Optimize process performance to improve efficiency and effectiveness Gather requirements from internal/external stakeholders to ensure timely delivery Ensure high-quality and timely IT services and project delivery Collaborate with Global IT teams, suppliers, and IT partners for stable service delivery Monitor IT operations performance across EMEA and coordinate incident resolution and escalations Provide regular reporting and maintain documentation in global systems Responsabilità Bachelor's degree in IT or related field with 4+ years in IT projects, IT Operations or Service Delivery At least 3 years of IT Operations experience Broad IT knowledge across infrastructure, operations, service delivery or regional IT support Experience in servers, networking, end-user services, or factory IT (plus) Good understanding of Windows servers and network standards Ability to work independently in international, c