Director of people
Pubblicato il 01-08-2026 - Mandarin Oriental in Italia
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award‐winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought‐after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‐edge of luxury experiences. Mandarin Oriental, Rome will offer a rare urban retreat set across ten 19th‐century villas, surrounded by lush gardens yet only moments from the city's iconic landmarks. The hotel will feature 108 elegantly designed rooms and suites – many with private terraces or gardens – crafted by renowned designers Gilles & Boissier. With six distinctive restaurants and bars, including a rooftop Mandarin Bar with sweeping city views,
the property will blend tranquil residential charm with contemporary Roman sophistication. About The Job The Director of People and Culture is a strategic leader responsible for shaping and delivering the hotel's people agenda to support exceptional guest experiences and operational excellence. This role oversees all aspects of talent management, engagement, and organisational development, fostering a culture aligned with the standards of a world‐class luxury hospitality brand. As Director of People & Culture, you will responsible for the following duties Set and deliver the People & Culture strategy, aligning workforce plans with Mandarin Oriental brand standards, business objectives, and guest experience priorities. Champion a culture of excellence, embedding MO values and behaviours across all teams to uphold luxury hospitality standards. Lead talent acquisition and workforce planning, ensuring recruitment and retentio