Customer Care Specialist Inglese e Tedesco
Pubblicato il 01-08-2026 - Met in Italia
Customer Service Representative - Germany & Austria (M/W/D)
MET is a performance helmet brand, combining safety, innovation, and world-class design. We are looking for a dedicated and enthusiastic Customer Service Representative to support our business development and customer relationship across German and Austrian markets.
This role is ideal for someone who enjoys working in an international environment, building strong relationship with dealers and customer and supporting sales activities from order management to after sales service.
Provide excellent customer service via email and phone
Monitor customer accounts, collect feedback and track KPIs
Maintain accurate customer and sales data in the ERP system
Attend and support trade shows, events and dealer meetings
Maintain a strong understanding of our products and services to provide accurate and helpful information to customers
3+ years of experience in customer service, inside sales, or sales support
~ Fluent German and English (written and spoken)
~ French language skills is a plus
~ Excellent verbal and written communication skills
~ Proficiency in Microsoft Office and ERP systems
~ We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.
If you believe you have the dedication and skills to join our team and help us grow in Germany and Austria please send your resume and motivation letter to: job@met-helmets.