Product Support Specialist

01 ago - Italia
Experteer Italy

Experteer Overview In this field‐based role, you support joint replacement procedures in Southern Italy, including manual and Mako robotic‐assisted surgeries. You train surgeons and staff, drive adoption of advanced technologies, and maintain strong customer relationships to ensure procedural excellence. You work closely with sales to execute local strategy, manage theatre stock, and lead product evaluations and training events. This role offers hands‐on clinical impact, with opportunities to become a certified Mako specialist and grow within a global MedTech leader.
Retribuzione / Benefits Provide on‐site clinical support in the OR during joint replacement procedures (manual and Mako)
Deliver product training to surgeons, theatre staff, and healthcare professionals
Support and grow customer relationships ensuring high service levels
Collaborate with Sales to execute local strategy and regional planning
Manage consignment stock and theatre inventory with accurate tracking
Lead and support product evaluations, trials,



and clinical events
Organise and deliver training sessions, workshops, and product demonstrations
Act as trusted advisor, communicating product value and clinical application
Monitor customer needs and identify new business opportunities with Sales
Maintain structured territory planning (daily/weekly/monthly)
Responsabilità Bachelor's degree in a scientific, medical, or technical field
At least 4+ years of experience in healthcare
Experience in orthopaedics
Fluent Italian (C2) and strong English (minimum B2)
Willingness to travel extensively, including frequent flights
Requisiti fondamentali Competitive salary
Company car with fuel card
Career development opportunities
Collaborative and high‐performing team environment
Performance‐based premio structure
Comprehensive benefits package #J-18808-Ljbffr

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