Desktop Engineering Team Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78f37n

Position Description

The Endpoint Engineering Team Lead oversees the configuration, deployment, and lifecycle management of the Lab’s enterprise Windows, macOS, and iOS/iPadOS platforms. This includes building and maintaining standard OS images, ensuring compliance with security configuration baselines, remediating vulnerabilities, responding to endpoint-related incidents, and managing the enterprise software catalog (including packaging and updating applications).

Leading a seven-member engineering team, this role provides technical and operational leadership for day-to-day activities as well as project delivery. Reporting to the Enterprise Platform Sector Manager, the Team Lead contributes to budget, staffing, and platform strategy, and engages with stakeholders across the Laboratory. The successful candidate will balance usability and customer experience with security and compliance requirements, driving continuous improvement of endpoint platforms in support of the Lab’s strategic goals.

Key Qualifications
- Strong written and verbal communication skills,



with the ability to understand customer needs and lead effective troubleshooting and incident response
- Demonstrated experience leading and mentoring technical teams, fostering collaboration, and supporting staff development
- Proven time and resource management skills to plan and execute both operational work and projects in a complex environment
- Ability to drive platform evolution in alignment with vendor direction while maintaining rigorous security, compliance, and data protection standards
- Skill in building productive relationships with IT peers and stakeholders, applying emotional intelligence and sound collaboration practices
- Strong analytical and critical thinking skills for complex problem solving at enterprise scale

Team Management - 60%
- Provide leadership, management, and mentorship to the Endpoint Engineering team, including performance management and career development.
- Plan and prio

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78f37n