Workplace Assistant

01 ago - Italia
Jll

Position Title

Receptionist / Workplace Assistant (Gartner Account)
Position Summary
The Receptionist / Workplace Assistant provides frontline support for workplace operations and guest services at the client site. This role serves as the first point of contact for employees, visitors, and vendors, delivering professional reception services while supporting day-to-day workplace coordination activities. The position also supports financial administration by managing purchase orders and goods receipts in both client and JLL procurement systems. The role works under the guidance of the Workplace Coordinator and Regional Facility Manager to ensure a welcoming, efficient, and well-maintained workplace environment.
Key Responsibilities
Reception & Front of House Services
- Serve as the primary point of contact at the reception desk, greeting employees, guests, and vendors in a professional and welcoming manner.
- Manage visitor registration, including issuing visitor badges, logging guest information, and ensuring compliance with site security protocols.




- Answer and direct incoming calls to appropriate departments or individuals.
- Manage meeting room bookings, coordinate room setup, and ensure rooms are prepared and maintained.
- Support courier and mail services, including receiving, sorting, and distributing incoming packages and correspondence.
- Maintain a neat, organized, and professional reception area at all times.

Workplace Support & Coordination
- Support daily workplace operations, including pantry services, stationery supplies, and general office supplies replenishment.
- Coordinate access card requests and support building access administration for employees and contractors.
- Log service requests and coordinate with vendors for routine workplace services (cleaning, waste management, minor repairs).
- Support workplace inspections by reporting maintenance issues, cleanliness concerns, or safety hazards to the Workplace Coordinator.
- Assist with onboarding

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