Room Attendant

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78f4os

ROOM ATTENDANT
Mandarin Oriental, Lago di Como’s Room Attendant is in charge of making up the guestrooms and accounts for their cleanliness and tidiness during the guests’ stay and before their arrival.
Duties and responsibilities:
- Ensure cleanliness standards are maintained in all guestrooms on a daily basis
- Inspect all guestrooms’s fresh linens for cleanliness and substandard appearance
- Efficiently turndown bed to meet appearance standard as demonstrated
- Arrange all clothing items in occupied guestrooms making sure that they are folded or hung neatly according to standard as demonstrated
- Set up turndown tray with water as well as other turndown amenities as demonstrated
- Turn on stereo/television to appropriate welcome standard
- Turn on appropriate lighting if guest is not present during service
- Ensure guest has the correct amount of valet/dry cleaning/shoeshine bags/slips
- Replace guest amenities when appropriate
- Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task




- Vacuum guestroom’s carpet furniture and baseboards according to standard during the service
- Empty waste baskets
- Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
- Ensure that all electronic devices (television, stereo, telephones) are working properly
- Evaluate work assignment and prioritize workload according to guest requests
- Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file
- Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
- Comply with all MOHG Pillars, Department LQE’s and Guiding Principles
- Adhere to Do Not Disturb policy

Requirements:
- Good knowledge of Italian and English
- Able to stand and walk for an extended period of time
- Ability to push and pul

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78f4os