Night Auditor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78f4rb

Requisition ID 37052-Posted - Italy - Carmignano - Front Desk - Experienced professionals
Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.
Discover some of the benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Seasonal Job - March to October
Staff House Available
Job Summary
To manage properly all the activities related to the Front Office Department during the night shift, ensuring smooth operations and accurate financial reporting.
What will I be doing?
- Check-in and check-out hotel guests in a timely and professional manner.
- Process all payments according to established procedures.
- Welcome guests in a friendly, prompt, and professional manner.
- Register guests,



issue room keys, and provide information on hotel services and room location.
- Perform nightly financial audits and reconcile accounts accurately.
- Monitor property security and respond to guest inquiries promptly.
- Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
- Respond appropriately to guest complaints and make service recovery gestures to ensure total guest satisfaction.
- Perform other duties as assigned.

What are we looking for?
- Candidate must be available to work various shifts including nights, weekends, and/or holidays.
- Must be fluent in English; other languages are preferred.
- 1-year experience in a similar position in a hotel/resort.
- Strong attention to detail and numerical accuracy.
- Passionate for hospitality and with a strong attitude to interpersonal relationships.
- Knowledge of PMS systems (Opera o

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78f4rb