Italian Customer Support

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78fge7

What you will do * Communicate with customers via phone, chat & e-mail * Track and follow cases to ensure they close in an efficient and timely manner * Maintain high customer satisfaction, representing a major brand * Provide troubleshooting for mobile devices (mobile phones, tablets & more) * Assist customers to manage/secure their account & passwords * Set up repairs for hardware-related issues * Escalate unresolved cases by contacting 2nd level support Interaction Experts What you will bring * Fluency in Italian * Advanced English knowledge * Familiarity with iOS and/or macOS, or comparable technology (preferred)



* Great communication skills * Prior customer support experience would be an advantage * Strong troubleshooting skills What we offer * Complete support to help you ease your relocation to Greece: we cover your flight tickets, hotel accommodation, and support with the house searching process, all at no cost to you * Competitive monthly salary + 2 extra salaries per year * Health care benefits and numerous other discounts * Full training by certified instructors * Professional growth & development opportunities * Free online Greek language courses * State-of-the-art premises, providing a great working environment with relaxing break areas #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78fge7