01 ago - Italia
Satispay
Strategic Account Manager
About Satispay
Satispay was born to revolutionise everyday payments – making them simple, fair, and accessible to everyone. We're a movement empowering millions of people, driven by a shared purpose to tackle big challenges. We move quickly, think boldly, and trust each other to challenge the norm, learning and growing as we go. As a Strategic Account Manager , you will be the primary guardian and growth driver of our most valuable merchant relationships. Reporting directly to the Strategic Partnership Director, you will act as the bridge between Satispay's long-term vision and our partners' operational success. You will own the end-to-end relationship for a boutique portfolio of 4-5 top-tier global accounts. Strategic Portfolio Management – By serving as the dedicated C-level point of contact for Satispay's most influential partners, managing complex, multi-layer international relationships and decision-making processes.
Strategic Growth & Planning – By developing and executing multi-year account plans to drive transaction volumes,
optimise UX through internal campaigns, and explore international expansion opportunities.
Product Innovation & Integration – By identifying opportunities for deeper integration, such as the adoption of new features (BNPL, Fringe Benefits) or pioneering new business ventures like co-branded cards and loyalty program synergies.
Relationship Orchestration – By acting as the owner of your portfolio, coordinating across Product, Marketing, Legal, and Tech teams. Collaboration with Leadership – by working closely with the Strategic Partnership Director and the Key Account team to align account goals with company milestones, ensuring active participation in KAM and Partnership strategic meetings.
Retention & Data-Driven Advocacy – by maintaining a "zero-churn" mindset, anticipating challenges, delivering high-level troubleshooting and using complex data sets to prove ROI through Quarterly Business Reviews that demonst
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