Travel Experience Designer Sales Agent
Pubblicato il 01-08-2026 - Club Med in Italia
About Club Med
Since its creation in 1950, Club Med has been the pioneer of all-inclusive vacations and a leader in premium travel experience. With 70 resorts located in the most beautiful places in the world, a cruise ship, and Luxury Villas & Chalets, our mission is to create unforgettable moments of happiness for our customers.
Join over 20,000 Gentle Organizers (G.Os) and Gentle Employees (G.Es) working across the globe – from resorts to major offices in Paris, Miami, Shanghai and sales offices in dozens of countries.
Your Mission
As part of our passionate sales team, you will inspire customers to discover life-changing travel experiences while contributing to the growth of Club Med’s direct sales channels.
You will be the key to enhancing customer satisfaction and strengthening client loyalty.
Your Responsibilities
- Drive Sales Growth:
- Accelerate direct sales by acquiring, retaining, and engaging customers through tailored offers and complementary services.
- Ensure compliance with operational standards and secure customer data opt-in.
- Identify customer-specific business opportunities (partnerships, influencer-based referrals, etc.)
- Contribute to the evolution of sales processes to ensure efficiency and fluidity in daily operations(customer file, data catching, complaint tracking).
- Build Lasting Customer Relationships:
- Provide premium and outstanding services through personalized communication (in person, via phone, or digital tools).
- Create lasting relationships with customers, proactively guiding them through their journey acting as a trusted advisor.
- Ensure customer follow-up and satisfaction.
- Craft Unforgettable Travel Experiences:
- Deeply understand customer expectations and motivations to design unique, tailor-made trips.
- Transform customer aspirations into reality by crafting holidays tailored to their passions, whether they dream of skiing in the Alps or relaxing on remote beaches.
- Promote top-tier Club Med destinations and servic