Planning & Governance Manager
Pubblicato il 01-08-2026 - Stellantis in Italia
Stellantis is a leading global mobility player guided by a clear mission: to provide freedom of movement for all through distinctive, appealing, affordable and sustainable mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our 300,000 people, and our deep roots in the communities in which we operate.
Loyalty Strategy & Governance Manager (Enlarged Europe)
We are currently seeking a Loyalty Strategy & Governance Manager to support the definition, governance, and deployment of a unified Loyalty framework across Enlarged Europe.
Defining and maintaining a consistent Loyalty strategy framework across brands, channels (B2C, B2B, LCV, Leasing), and markets
Establishing and leading governance routines, ensuring structured performance tracking and management‑level reporting
Driving cross‑functional alignment across Sales, Marketing, Aftersales, CRM, Finance, B2B, Digital/ICT, and Network functions
Ensuring data quality, consistency,
and reliability of KPI measurement across markets and systems
5+ years of experience in CRM, marketing, commercial performance, or business governance roles
~ Strong understanding of customer lifecycle management, data governance, and CRM processes
~ Demonstrated ability to standardize processes and drive governance across complex environments
Strong analytical and data-driven mindset
Structured, detail-oriented approach with a focus on governance and process consistency
Ability to influence and align stakeholders across brands, functions, and markets
Language requirements:
Fluent English (mandatory)
Additional European languages are considered an asset
This is a central, high-impact role contributing directly to customer retention, loyalty performance, and the overall business results within a multi-brand, international environment.