Stores Operative/controller

01 ago - Italia
Thom Browne

By questioning traditional proportions, Browne's designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. Acting as a Brand Ambassador for Thom Browne, the main job objective is to maintain and operate an efficient stock room enabling the sales team to maximize profitable sales.
Stock room must be organized, managed and controlled to ensure the luxury quality of Thom Browne products is maintained and stock loss is minimized.
Client Management
Support Sales Advisors when needed
Advise clients to find products easily
Ensure first class client service is delivered and support the sales team by preparing products and advising them on stock availability or whenever the CORE product is scarce and a replenishment is necessary
Actively drive your product knowledge to ensure you are fully up to date on the whole product range including product care, stock availability and after services offered




Stock Management
Ensure stock room standards that reflect the brand image at all times
Make sure that the appropriate quantity of products are in stock, all products are boxed, labelled and stored correctly in the stock room and products on display are properly maintained to reduce stock damage
All internal stock transfers are properly reordered at the time of movement
Conduct weekly rotative inventories and stock takes so that stock loss is minimized
Comment and explain discrepancies and resolve the issue by searching for missing products and double checking all stock
Report KPIs to the store manager
Replenish products to ensure sufficient availability of products on the shop floor at all times
Ensure that the stock room is easily accessible and follows all local H&S; guidelines
Inform the store management about out-of-stock items etc
Check stationary, supplies, packaging stock levels and place

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