01 ago - Italia
Digital Realty
To support the launch of our first data center in Italy, located in Trigoria, we are seeking an experienced Lead Engineer to join our team.
The Lead Engineer directs daily the Operations Site Team, its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all reactive and planned maintenance tasks are delivered to agreed timelines and SLAs/KPIs with full utilization of CMMS system and incidents are dealt with appropriately.
Ensure adherence to safety protocols, regulatory standards, and permit systems, overseeing all on-site works
Lead response to building services infrastructure issues, coordinating with Site Engineers and engaging third-party specialists when necessary.
Coordinate incident management, maintaining & issuing incident reports using CMMS systems.
Operate within defined Service Operations processes and work within site-specific standard operating procedures.
Undertake duties as required as an HV Authorized Person in all aspects required in the operation of an operational facility, from safe isolations to issuing of permits to work.
Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures.
Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes.
With support from Site Engineers, and in collaboration with the Technical Ops planning team, oversee the initial supervision of Specialist Service Contractors, conducting inductions, approving minor works listed on service report sheets.
Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness coverage coordination.
Strong experience w
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