Work & travel: Spanish OR Italian Customer Support (remote work within Greece)
Pubblicato il 01-08-2026 - Cross Border Talents in Campagna
ph3Work travel: Spanish OR Italian Customer Support (remote work within Greece) /h3 pNaples, Metropolitan City of Naples, Italy /p h3About the Role /h3 pJoin a team that values bempathy, excellence, and innovation /b!br/We 're looking for a bCustomer Service Representative /b to support a global online community. In this role, you will create positive digital experiences by providing high-quality, empathetic assistance to users worldwide. You will play a key part in maintaining community trust and ensuring users feel heard, respected, and supported. Enjoy the flexibility of working remotely from anywhere in Greece whether from one of its vivid cities or one of its stunning islands and experience the country's incredible culture and beauty while building your career. /p h3Key Responsibilities /h3 ul liDeliver empathetic, accurate, and timely user support. /li liStay up to date on products and community standards to provide effective solutions. /li liMake thoughtful, community-focused decisions in complex situations. /li liInvestigate and resolve user issues, including account access and abuse reports. /li liRespond to user inquiries with professionalism, empathy, and efficiency. /li liLeverage market-specific insights to identify scalable improvements in user support. /li liAnalyze data to optimize workflows and enhance user experience.
/li liEnforce Terms of Use by monitoring and addressing reports of abusive content. /li liIdentify trends and escalate emerging or complex issues to the global team. /li /ul h3Requirements /h3 ul libSpanish OR Italian: /b C1-C2 level (native or near-native). /li libEnglish: /b B2 level or higher. /li liExcellent interpersonal and communication skills with a genuine sense of empathy. /li liProactive and community-oriented mindset. /li liStrong analytical skills with attention to detail. /li liAbility to interpret and apply community standards consistently. /li liComfortable using data-driven insights to improve processes. /li liFamiliarity with online communities or social platforms (training provided). /li libPerformance premio /b /li libRelocation support: /b Assistance provided for candidates relocating to Greece. /li libCareer development: /b Continuous training, growth opportunities, and mentorship. /li libWork environment: /b International, inclusive, and supportive workplace culture. /li libFlexibility: /b Hybrid and adaptable working conditions. /li /ul h3Why Join Us /h3 pBe part of a diverse, forward-thinking team committed to shaping safe and positive online spaces. Here, your empathy, insight, and initiative directly impact millions of users while advancing your career in a collaborative and innovative environment. /p /p #J-18808-Ljbffr