Field Service Engineer - Central Italy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78jcqg

ph3Overview /h3 pField Service Engineer supporting customers across Central‑Northern Italy, responsible for installation, maintenance, repair, and technical support of Stryker medical technologies. /p h3Portfolio /h3 ul liEndoscopy: /li liOrthopaedic Instruments: /li liNeptune 3 SafeAir: /li /ul h3Key Responsibilities /h3 h3Service Responsibilities /h3 ul liPerform preventive maintenance, repairs, inspections, and calibration of Stryker electronic and mechanical equipment. /li liInstall new systems and support software and hardware upgrades. /li liDeliver technical training to internal teams and customers where required. /li liEnsure all work is carried out in compliance with Stryker quality standards and regulatory requirements. /li /ul h3Planning Administration /h3 ul liIndependently plan and manage annual service schedule across assigned territory. /li liCoordinate customer visits effectively, accommodating operational priorities and customer availability. /li liComplete accurate service documentation and maintain traceability using internal reporting tools. /li liManage administrative tasks related to field activities, including reporting and service documentation. /li /ul h3Customer Support /h3 ul liBuild strong professional relationships with hospital staff and key stakeholders. /li liProvide technical support to customers, Product Managers, and the Sales team. /li liEscalate technical issues appropriately and ensure timely follow‑up on customer requests. /li liDeliver an excellent customer experience through professional, responsive, and solution‑oriented communication.



/li /ul h3What We Are Looking For /h3 h3Education /h3 pBachelor’s degree or technical qualification in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or a related technical field. /p h3Experience /h3 ul li1–3 years of experience as a Field Service Engineer or in a similar technical service role. /li liExperience servicing medical devices or other complex technical equipment is highly valued. /li liExperience working in hospital environments is considered an advantage. /li /ul h3Skills Competencies /h3 ul liTechnically curious with strong troubleshooting skills. /li liHighly organised and able to independently manage a complex service schedule. /li liAssertive, proactive, and comfortable making decisions autonomously. /li liCustomer‑oriented with excellent communication and interpersonal skills. /li liFlexible and able to adapt to customer needs, including early morning or evening appointments when required. /li liComfortable balancing field work with administrative responsibilities. /li liA collaborative team player who enjoys building long‑term customer relationships. /li /ul h3Languages /h3 ul liFluent Italian.



/li liEnglish at B2 level or above, with the ability to participate in international training and communicate confidently with global colleagues. /li /ul h3Other Requirements /h3 ul liValid driving licence. /li liWillingness to travel extensively across Tuscany, Emilia‑Romagna, and Sardinia, including extended stays in Sardinia when required. /li liWillingness to travel abroad for international training when required. /li /ul h3What We Offer /h3 ul liPermanent employment contract. /li liCompetitive salary package. /li liCompany car for business and personal use. /li liFuel card. /li liCorporate credit card for business travel expenses. /li liiPhone and laptop. /li liStructured onboarding program. /li liOngoing technical training, including opportunities for international training. /li liCareer development opportunities within a global leader in medical technology. /li /ul h3Travel Requirements /h3 pField‑based position requiring travel mainly to Tuscany, Emilia‑Romagna, and Sardinia, with regular travel throughout the regions. International training abroad may be required. The role includes regular customer visits to hospitals and healthcare facilities, with extended periods in Sardinia as business needs require. /p h3Location /h3 pPreferred location: Florence (ideal) or Bologna. /p h3Italy Pay Range /h3 p€32,000 – €38,000 EUR annually. Base salary plus eligibility for commission and/or premio, and inclusion in Stryker’s comprehensive benefits package. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78jcqg