IT & Digital Transformation Service Manager

01 ago - Roma
EstiaTech - Passion for Technology

pEstiaTech - Passion for Technology is seeking a Service Manager (IT and Digital Transformation) to lead IT service operations in Rome. The role focuses on defining SLAs, KPIs, and operational processes to manage incidents, service requests, and changes, while coordinating the service team across internal and external groups. /ppThe ideal candidate brings an engineering or IT background, cloud experience, ITIL knowledge, and strong analytical skills to improve end-user experiences and customer /p #J-18808-Ljbffr

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