Customer Service

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Meet the company behind the Se desidera conoscere i requisiti per questo ruolo, continui a leggere per trovare tutte le informazioni pertinenti. Z Factor At ZIM , we believe shipping can be exciting. In a fast-moving industry, we've made our mark with a fresh and unique approach; we're all about our people, and our people are all about the Z Factor. So, what is our Z Factor? It's the spirit of Innovation and Togetherness, it's the Can-Do Approach , the Agility in thought and action, it's the personal touch with both employees and customers. Driving Global Trade Forward : Operating globally in over 90 countries, and serving over 32,000 customers in 300 ports worldwide, our differentiated global-niche strategy covers major trade routes with a focus on select markets. Our mission? To deliver an outstanding customer experience. We've blended cutting-edge, data-driven strategies with creative, tailored solutions to keep up with our customers' evolving needs. Are you ready to unleash your Z Factor? Who we are looking for:



CUSTOMER SERVICE CASHIER – LEGGE 68/99 The Customer Service Cashier works within the Customer Service Department and supports the smooth execution of customer-facing operational activities related to payments, billing verification and release of shipping documentation. The role ensures accuracy, compliance and timely handling of customer payments and related processes, contributing to a positive customer experience and effective coordination between Customer Service, Sales and Finance functions. Requirements Main Job Responsibilities: Verify payment status to enable the timely release of shipping documents (e.g. Bill of Lading, Delivery Orders) Act as a first point of reference for customers regarding payment confirmation and billing clarification Ensure consistency between customer instructions, system data and billing documents Support correct handling of demurrage, detention and other shipment-related charges Register and update payment-related inform

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78jnus