Account manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78jsdm

Role We're looking for an Account Manager to join our Sales team. In this role, you'll manage a dedicated portfolio of mid- to large-corporate customers, acting as their primary point of contact and trusted advisor. You will be responsible for understanding their business needs, strengthening long-term relationships, and providing strategic support on their event‐related requests in collaboration with our Operations team. Your goal will be to ensure an outstanding client experience, identify growth opportunities, and contribute to the overall success of our corporate accounts. Location This is a hybrid role: the reference office is in Milan, but we would love to see your face around our office corridor as often as possible. Responsibilities Manage customer relationships and work closely with them to implement their spending budget. Lead the platform onboarding process (up to 100+ users per company) and the first approach with new customers to build long‐term relationships.



Manage and implement the activities included in the customer contract to consolidate the partnership with the client and become their key point for everything concerning the event. Responsible for the expansion of the accounts you manage to improve their spending year over year. In charge of each client's wallet reporting and forecasting with the aim of monitoring its trend and predicting future performance. Manage customer contract renewals. Gather feedback on our service and platform to continue improvement. Collaborate with Clients Key Operations accounts on every event delivery aspect, expansion strategies and customer caring. Work closely with a Senior Account Manager, progressively taking ownership of your own client portfolio while supporting them in the management and development of additional key accounts. About you At least 3‐5 years of experience as Account/Event Manager, Account Manager in the Event/ Event Tech industry or with companies in the Travel/ Travel‐Tech space. A mixed backgr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78jsdm