IT Helpdesk Analyst with German

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78k1co

Description
Are you our next IT Helpdesk Administrator? Do you want to take your first step into an IT career with plenty of opportunities to learn and grow? If you're tech‐savvy, solution‐driven, and eager to build your skills in a dynamic environment, this could be the role for you
Required Language
Romanian, German, English
Employment Type
Tempo pieno
Contract Type
Permanent
Your Profile
English level min B2, German level C1
Previous experience (6 months or more) in desktop administration, IT support, or a comparable role is an advantage
Ability to manage multiple tasks simultaneously and deliver under short deadlines
Ability to work with minimal supervision, make independent decisions and solve complex problems
Good understanding of IT support processes, desktop systems, and workplace technology operations
Ability to work in a dynamic, fast‐paced environment
Demonstrated ability to develop professional relationships and interact with colleagues of all levels
Solution driven mindset
Conditions For Internal Candidates




Tenure of at least 6 months in the current role within the company
No written warnings in the past 6 months or ongoing disciplinary process
Your Future Role
Supports hardware and software platforms
Provides user management support
Analyses and resolves hardware and software related problems
Maintains workstation patching and ensures the required patching level
Keeps close contact with Service Desk Center
Manages the desk, sets up and patches PCs and phones
Provides people with PCs set up according to company requirements and in the most efficient way
Follows standards and procedures regarding use and maintenance of PCs including software and peripheral equipment
Creates standard installations for specific groups of users according to agreements between IT and Operations
Participates in the implementation of new (standard or developed) software, ensuring no conflicts with other installed software and adjusting master installations
Tracks all software li

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78k1co