Account Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78ke0w

Responsibilities

- Achieve annual Business Plan and cycle key performance indicators.
- Achieve agreed sales, distribution and product mix targets on products and services.
- Drive proactive prescribing and sell the clinical superiority of ACUVUE.
- Use sales materials, handle objections and customize the approach to each individual customer to increase business.
- Account Planning and Management: use territory reports, monthly sales/weekly KPI summary and CRM to create a territory/journey plan.
- Use Self‑Directed Performance Management to plan and capitalize on opportunities.
- Manage and proactively monitor ACUVUE Partner accounts and the remainder of the territory to achieve total Business Plan.
- Build relationships with customers and colleagues to grow the business.
- Territory Management: complete customer calls in line with account segmentation.
- Complete journey plan, including pre‑call planning and objective setting.
- Make future appointments in line with journey plans.
- Input and utilize information available on the CRM system.
- Market and Product Knowledge: maintain comprehensive, accurate and up‑to‑date product and clinical knowledge.
- Maintain up‑to‑date knowledge of the industry, marketplace, customers and competitors.
- Maintain knowledge of internal policy changes and manage the impact on the customer.
- Provide feedback and market knowledge to the team.
- Account Development: act on new marketing initiatives such as the launch of new products and services.
- Actively contribute to the development and implementation of customer offering, taking ownership for the effective evaluation of customer activity.
- Use customer business plans to effectively grow customer business, working where required within customer decisions.




- Sell Acuvue products to key decision makers – coach customer and develop customer business.
- Establish business plans – monitor progress against objectives and other targets.
- Build customer relationships and maintain and improve levels of customer satisfaction.
- Provide sales updates to customers and ensure joint ownership of business goals.
- Attend required sales meetings/conferences.
- Determine budgetary direction in customer practices, ensuring maximum return on investment to agreed target.

Requirements

- A university degree, preferably in Economics, Marketing and Communications, or Optics and Optometry.
- Experience in account management and negotiation.
- Strong listening, questioning, communication and probing skills.
- Ability to coach others.
- Advanced analytical, numerical, tactical and long‑term thinking.
- Good knowledge of Microsoft Office applications.
- Excellent interpersonal skills.
- Priority setting capability.
- Proven ability to act as both a team player and a leader, with demonstrated selling skills.
- Demonstrable strategic planning skills.
- Previous experience in sales & marketing within an FMCG or OTC pharmaceutical company considered a strong asset.
- Residence and/or domicile within the assigned area, or willingness to relocate.
- Valid driver's license.
- English proficiency at an upper‑intermediate level.

Hard Skills

- Account Management
- Negotiation
- Sales
- Marketing
- Analytical skills
- Presentation skills
- Strategic planning
- Product knowledge
- Clinical knowledge
- Customer business plans

Soft Skills

- Listening
- Communication
- Coaching
- Interpersonal skills
- Priority setting
- Team player
- Leadership
- Tactical thinking
- Long‑term thinking
- Probing

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78ke0w